Communications - an art / science; It is the key to achieving all our goals.
We spend approximately 70% of our time communicating with others.
The Listening Dilemma
• We speak at a rate of about 150 words per minute (wpm).
• But we can hear at a rate of about 1,000 wpm. • This gives us a lot of extra time!
A list of ten bad habits of listening.
o I interrupt often or try to finish the other person’s sentences.
o I jump to conclusions.
o I am often overly parental and answer with advice, even when not requested.
o I make up my mind before I have all the information.
o I am a compulsive note taker.
o I don’t give any response afterward, even if I say I will.
o I am impatient.
o I lose my temper when hearing things I don’t agree with.
o I try to change the subject to something that relates to my own experiences.
o I think more about my reply while the other person is speaking than what he or she is saying.
Courtesy: Internet Info
TO BE CONTINUED...